Is there an order minimum?
No, we have a variety of gift amounts and are happy to help with orders big & small.
How do I cancel my order?
To cancel an order, you must give us a call immediately within 30 minutes of placing your order.
What forms of payment do you accept?
We accept Visa, Mastercard, American Express, Discover, and Paypal.
Do you ship on Saturday & Sunday?
No there is no shipping on Saturday and Sunday.
Can you ship to multiple locations?
Absolutely! Please send us an email and we will help you with your order.
When do products ship out?
Unless requested a specific delivery date, most orders placed before 4 PM EST, & 1 PM EST on Fridays will be shipped out the same day. Orders placed after this time will be shipped the following business day. We ship daily from Monday - Friday. There is no shipping on Saturday & Sundays. Keep in mind, gift baskets ordered in Brooklyn can be received by the very next day!
When will my order arrive?
The day that the package ships is NOT considered a day in transit. Saturday & Sundays are not counted as days in transit. Arrives anytime till the end of the day, there is no guarantee for the time of day.
Please note: Shipping delays may be experienced due to severe weather conditions (i.e. hurricanes, tornadoes, severe snow or rainstorms, flooding, etc.). These situations are considered to be out of our control and are not eligible for refunds for shipping charges.
What's the Cut off Time for Same Day Shipping?
Monday through Thursday 4 PM EST, and on Friday 1 PM EST. For orders placed after the cut off time, send us an email or give us a call, and we will try our best to have it shipped out that day.
What happens after I place an order?
After you place an order you will see an order confirmation page. You will then receive the order confirmation through email, so you have it for your records.
If you did not receive an email confirmation for your order, check your spam folder it might have gone there. If not it is possible that the email address was entered incorrectly. Feel free to contact us, for it to be resent.
When ordering for someone else please notify the receiver so that they can look out for the package.
Can you ship to a P.O Box?
No we, unfortunately, do not ship to P.O Boxes
How will I know when my gift has shipped?
When your gift is handed to the shipping company you will get a shipping confirmation email with a tracking number, so you can follow your package until delivery.
If you placed an order for multiple gifts, we will provide you with all of the tracking information for the gifts that were shipped that day. If your gifts are set to ship on multiple days, you will receive one email (per order) for each gift that was shipped on that day.
Incorrect Shipping Addresses
Incorrect addresses may delay shipment. We are not responsible for an incorrect shipping address.
. We are not responsible for any rejected packages.